• Terms & Conditions
  • Privacy & Policy
  • Returns & Replacements
  • Shipping & Delivery

 

Terms and conditions

The kidfusion.com.au terms of use serve to protect both parties by preventing confusion and misunderstanding and to ensure we both act fairly. Please carefully read these terms of use, which apply to your use of the kidfusion.com.au website (referred to as “the Site”) because by accessing the Site you are agreeing to be legally bound by these terms. These terms may be updated by us from time to time without notice to you. You should review the Site periodically for changes to these terms.

Privacy Policy

We respect your privacy. Your contact information and certain other information about you is subject to our Privacy Policy. By reading these terms you agree that you have read and are in agreement with the Privacy Policy. We collect personal data from you which is used for account registration, product purchase and communicating with you from time to time which may include newsletters and promotions, product orders placed with us and the fulfilment of product orders, and other matters that may arise from time to time. Online transactions are processed through PayPal, a third party that utilizes encryption security, so we do not keep, hold or store any of your financial information in our system at all. For further information about your secure transactions and fraud prevention and security please visit https://www.paypal-australia.com.au/security/fraud-protection. We do not sell, rent or give your personal details to any other party others however, we do use other companies and individuals to perform services on our behalf, such as delivering packages, sending mail and emails. Your details are kept confidential. You can request us to delete your details from our system at any time.We may also disclose your personal information where such disclosure is required by law.

Return Policy

You can return within 30 days of receipt of order.
All items must be in original condition with all labels still attached.
You should allow 15 working days for any replacement items to be forward upon receipt of the returned item.
Postage must be affixed by you when returning any goods and any replacement items will be posted at no additional cost to you.

Address parcels to:

KidFusion
Parcel Locker 10016 71421
7 Vernon Avenue
HEIDELBERG WEST Victoria 3081 Australia

Note: Unfortunately, your postage charges on returns are not refundable. However, if you are returning an item for exchange (for instance the same style for a different size or colour), you are not required to pay for standard delivery on the return parcel.

 

Shipping Policy

All orders are sent with Australia Post when payment is cleared using the following options selectable by you, the value of the postage will vary according to the size, weight and destination of the delivery:

  • Local Pickup (Free)
  • Large Envelope:
  • Parcel Post:
  • Express Post:
  • Parcel Post with Signature on Delivery:
  • Parcel Post Medium (3Kg) Satchel:
  • Express Post Medium (3Kg) Satchel:
  • Courier Post Assessed Medium Satchel:
  • Courier Post: